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“She is not a girl, and she is not a pinup.”

Susan Estrich, Columnist, on Sarah Palin, saying she hates defending her, but is annoyed at Newsweek for featuring her on the cover in running shorts.

“I am applauding Bebo …I don’t understand the  logic for the others not following suit.”

Jim Gamble, of Child Exploitation and Online Protection Centre (Ceop), saying social networking sites need a help button for children to report predators  bullying.and bullies

“we should not make the perfect the enemy of the good,”

Barack Obama, conceding that the Copenhagen summit would not come up with a binding agreement on global warming.

“A portable device with an appropriate wifi connection, and a very powerful browser.”

Google CEO, Eric Schmidt’s definition of a Netbook, in a broad discussion of the future of the internet.

“Huh? If you’re already a Fortune 100 company, ‘brand awareness’ is probably not your biggest problem.”

Fast Company, commenting on a study by Weber Shandwick, that says only about 3/4 of Fortune 100 companies have Twitter accounts, few follow best practices, and most are chasing after brand awareness.

“Would I be cynical if I said I believed Apple was secretly fueling the hype by leaking bits and pieces of information to raise expectations? Does it matter?”

Linda Vandevrede, at ValleyPRBlog, on the role of PR in hype, or whether it evolves in some ‘organic’ way.

When talking about social media to a group, I often step back to get them to pay attention to how to design for interactivity. After all, social media is all about interactions, right?

I like to note how wicked a wiki could be (though no one ever talks of wikis anymore, with all the tools around Facebook and Twitter). I mention how Microsites can do a lot of things their POW –that’s Plain Old Web sites, in my book) can never do. All this thanks to social media elements that are almost invisible.

So I want to comment on two microsites that came on my radar this week. Toyota and Timberland.

The Toyota site works like a cross-section between an ad and a social network. Timberland is more complex. I’ll take that first here:

Timberland’s Earthkeepers is so complex it could easily be a mistaken for a grass roots movement, or a cause-marketing campaign such as Hopenhagen. Indeed, it has a cause-driven section called ‘Don’t Tell Us It Can Be Done’ (launched this week), aligned with the Copenhagen summit. As the press release states, it is “a movement that encourages citizens of the world to challenge government leaders attending the United Nation’s Conference…”

It has definitive calls to action – Take Steps, Make Pledges, Shop Responsibly etc.  The Twitter site is actually set up to track 12 students on a bus tour supporting the cause, rather than the typical corporate tweets. Their ‘Heroes’ are doing more than sporting Timberland attire. They are doing things like this.

There is a lot more, and it points to how web sites are getting built up so much around engagement, that very soon these microsites will be the template for the macro-sites. You know: the  standard corporate sites with dated, static information.

Toyota’s Beyond Cars, is a different animal: Dynamic content on steroids. Almost too much information. It’s an ever-changing grid of visitor-generated content (a term I like to use because it is more appropriate in this case than User-Generated). You could sort through four categories of content – innovation, environment, community, economy, with a floating navigation bar. It asks for story submissions using text, video or photos. Not sure if these go through content moderation, but it has a real-time feeling about it.

Unlike Timberland Beyond Cars is not connected to a specific cause other than to make a positive impact on the economy and environment –which is somewhat of a cliche if it ends there. But the very intent, to tap into ideas from the crowd, is bold and inspiring –yes, and visually very appealing. I wish they had thought it through into not just Twitter and Facebook, but beyond cars, literally –into activities not involving wheels. As someone who has two Toyotas in the garage, I have vested interest in this brand, obviously. I could think of a dozen, inexpensive things they could do.

What do you think?

  1. If you have some ideas, jot them down here as a comment. I will add to it next week.
  2. Which microsite do you prefer, and why?
  3. What do you think of a site like Timberland’s that stays behind the scene, as opposed to Toyota’s which is very much a branding exercise, with a cause tacked on?

I’ve seen a lot cause marketing campaigns, so perhaps my expectations are high for this one, particularly.

The presentation by Ogilvy Earth (yes they did set up a group with this name for sustainability-related clients) is eye opening,.

It hinges on the word ‘Hopenhagen‘ which initially struck me as yet another clever pun. But it’s been well thought out, to focus on this city less as a destination for activists and tree huggers, and more as a symbol, a buzz word, a starting point for conversations, individual and collective actions…

Two things going for it:

  • An impressive media-backing. Speaking of media, those donating TV, print, radio, online and ‘out-of-home’ media include The Economist, EuroNews, The Financial Times, GOOD Magazine, Google, Harvard Business Review, International Herald Tribune, Reader’s Digest, National Geographic, Newsweek, Scientific American, Business India, Time Warner Cable, and a host of others. JFK and Los Angeles International airports, the Thomson Reuters building in Times Square, and even The Wall Street Journal, typically not supportive of such global warming attention, is also in this group.
  • The campaign is bristling with social media elements –with the usual suspects – Twitter, Facebook, a YouTube channel. There’s an interesting ‘passport’ to be obtained. I like how someone has setup a simple way to use the campaign as a Twitter background, at Twibbon.com.  The flash mob, that was also part of the campaign, and turned intio a video,  ’sunbathing’ is very funny, though it’s not gone quite viral. Watch this:

But while all this is impressive and works well in the digital world, I was hoping to see more real world events, local visibility, community calls to action. Passports and online petitions can go so far.

The city of Copenhagen itself has adopted the campaign. Why stop with that?

  • Why shouldn’t citizens of other cities adopt the idea as well? Or claim ’sister city’ status with Hopenhagen?
  • Where are the meet ups, the walks, the school programs, the spontaneous –copycat flash-mobs events, even– the engagement of utility companies, art venues, universities, churches and temples etc?

We get so focused on digital media, with its global reach, we often forget to communicate, through local channels, and our human networks. If people can change their Twitter background, they will be ready to change some aspects of their analog life as well, if only for a few weeks.

It’s not too late. If only Ogilvy Earth could get slightly more down to earth …

“Yes, it’s important to change the light bulbs and windows, but it’s even more important to change the laws and the policies,”

Al Gore, in Phoenix, keynoting the GreenBuild conference

“When put together, we have the tools and technologies to solve three or four climate crises … But the missing element is political will.”

Al Gore in Cambridge Mass, at a book signing of Our Choice.

“Who wouldn’t buy a pair of socks for the Mount Olympus of commercial exposure?

Mitch Albom, on American Eagle’s promotion that lets a customer enjoy the his or her 15 seconds of fame on a billboard in Times Square, — the ‘famous airspace that once featured a giant winking penguin…’

“And the fun won’t end Nov. 27 …”

Story in the Associated Press about how shoppers would  the  checking social media sites for Black Friday specials

“Facebook is for brands – the careful ones”

Headline of a great post by Neville Hobson, commenting on research about using Facebook, about the need to not act like marketers!

“It’s a hole in your heart, just like 9/11.”

Spc. Chris Monge, on the tribute to 13 soldiers killed at Fort Hood, Texas

 

Can’t believe it’s been nearly months since I left ASU, and hung out my own shingle, PublicRadius.

PublicRadius_logoBut it’s been two wonderful months. I have been travelling, blogging a lot, conducting interviews, and managing (monitoring) Twitter feeds etc, apart from writing for two magazines.

As a result, I’ve been neglecting my blog here at Hoipolloi Report. But what has really amazed me is that when I occasionally glance at my page visits , traffic is up — sometimes inexplicably rising.

But from this weekend I plan to integrate the blog a lot more into my client work. So many great stories have been put on hold. But it has been worth it. So here are some random thoughts about this mini anniversary:

  • I often refer to a blog as the ‘center of gravity’ of traditional and digital communications –and this extends into media relations, reputation building, and managing relationships. It’s certainly been my starter kit in all these areas as I take Public Radius forward.
  • A blog teaches me about how to tell complex, many-sided stories in a people-friendly way, while being search-engine friendly as well.
  • Working in the digital space opens your eyes to the value of face-to-face communication. Yes I conduct business via Skype video conferencing, and interact with my LinkedIn and Facebook contacts. But nothing beats a great brainstorm on a napkin, seated in coffee shop (where I am writing this).
  • People don’t care about the tools. We tend to talk too much about Twitter workarounds and Facebook apps, when what people (and businesses) really care about are conversations. When electricity was first invented, I suspect people blabbered about plugs and light switches until someone told them to shut up.
  • Photography and Podcasting somehow complete the circle of storytelling, branding and reputation building. Both let you observe, record, and capture nuances that often get lost. I covered a conference last weekend using both. My camera bag was heavy, but my ’stories’ are are that much more colorful.

“The thrill of naked guys in public aside, this marketing scheme did involve a bit of trickery.”

Advertising Age, revealing the story behind the ‘worlds’ fastest nudist’ in New York this week, who turns out to be a guy doing a stunt for Zappos, via an ad agency, Agent 16.

“Look, people the message is this: Do not tell me you cannot do this.”

Josh Bernoff, on how the Groundswell Awards, and how excellence in social media can come from anyone, anywhere.

“If there’s metadata in there, that’s public record.”

Dan Barr, attorney for the Society of Professional Journalists, on the Arizona Supreme Court decision that now requires public entities to disclose Meta Data, the ‘hidden data’ embedded in electronic records.

“A Friday afternoon news dump…”

Huffington Post on the list of visitors to the White House, released on Friday. The list includes lobbyists and prominent people

“It comes down to data and money.”

Story in Fast Company, that ‘Facebook plans to Geo-tag your life’  by linking geo-location information to users actions on the site.

I am in the first chapter of Trust Agents, by Chris Brogan and Julien Smith, and can’t help but thinking how the two events  this month are perfect validations for what the book is about.

The Balloon Boy hoax has been condemned by people across the board. But right on its heels comes the other stunt by Zappos, whom no one likes to offend. Turns out this streaker spotted in New York, was an actor, part of  a clever stunt. Which explains the great video (and a YouTube channel). And media coverage.

In both cases the media were duped into carrying the story. Richard Heene, the father of the balloon boy must be smiling.

There are so many mashups around us that we have begun to take them for granted. We tend to see more of the video and music variety -like Everyblock and those that are Obama-based. Google has a tool called ‘maplets’ to use the API of their maps.

How about a mashup of a mug and your Twitter followers? Check this out.

So I was glad to hear that there’s a British competition open for mashups, on three themes: Crime, Environment and Health. The winner gets £10,000!

Details here, and also here

“Let the little dogs lap, Mr. President. It’s good for the nation’s spleen.”

Kathleen Parker, on the noise from Glenn Beck and Rush Limbaugh on Obama’s attack Fox News

“For Rush and Glenn and Balloon Dad, the allure of media attention is too powerful to be curbed by a sense of social responsibility.”

John Del Cecato, of AKPD Message and Media.

“So there you have it. Ignite a future for the high-profile navel-gazers of tomorrow with your own bottle of Twitter wine, which goes for $20 a pop.”

AdRants, on Crushpad’s use of Twitter on wine labels

“It’s winemaking, which is usually for us a four or five person endeavor, mixed with Twitter.”

Michael Brill, president and CEO of Crushpad, the winery teaming with Twitter and the pro-literacy group Room to Read.

“Let’s hope the Millennial Generation isn’t becoming the latest Lost Generation.”

Chad Graham, in the Arizona Republic, on how graduates are worried about the present job outlook, their future and even retirement.

“My ‘maternity break’ will end in mid-November.”

Charlotte Shaff, CEO of The Media Push (who blogged about her pregnancy) interviewed by Linda Vandevrede at ValleyPRBlog.com, on ‘Pregancy and PR.’

“First, I felt that after five years my blogging was getting long in the tooth….”

Steve Rubel, SVP and Director of Insights for Edelman Digital, interviewed by Tech Crunch

“For the people, for the planet, for jobs, for you!”

Secretary-General Ban Ki-moon, on the role of the UN, on the anniversary of the United Nations, which falls today –the day the UN Charter on 24 October 1945 was formed.

Video and blogging have never been better suited for each other. I tell my clients to consider using a simple video camera to record events because you never know when it may come useful.

Not just to CYA, but to capture the energy or interaction of a moment that lends itself to a deeper commentary in a blog post.

But in this case, the Transportation Security Administration (TSA) using video in their blog to quickly respond to a complaint, was a perfect way to diffuse the situation. The complaint: That a woman had been ’separated’ from her child at a security checkpoint. They use 9 videos to support what they say -and these are also posted to YouTube.

Sidebar: Incidentally, if you are contemplating revamping your web site, the TSA web site is a great example of how to make a web site more social media friendly.  Note the 5 social media elements on the right navigation bar, and the request for feedback via the blog etc.

To get back to the blog: One thing about that blog post that’s easy to miss. Notice how they title the post, and the videos. They are not shy to use the phrase used in the complain, “TSA Agents took my son.”

It would been have so easy to spin it into something else, wouldn’t it? Blogger Bob’s comments come across as being truly sincere, and not just a prepared, lawyered comment.

 

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