Citizens’ voices matter

A few years ago I conducted a series of webinar-style workshops for the U.S. State Department, for content creators, educators, marketers and those in traditional and new media. The workshops were called  ”Passport to Digital Citizenship.”

I was convinced that citizen’s voices would be valuable, and –despite technological barriers and people who would try to keep them quiet– they could be heard.

So today, as my book is about to launch, I am thrilled to see this report by CNN on the importance of citizen-driven media.

Journalism has been forever changed — I’d argue for the better — thanks to the fact that people can interact with media organizations and share their opinions, personal stories, and photos and videos of news as it happens. This year’s nominated iReports are prime examples of how participatory storytelling can positively affect the way we cover and understand the news. 

(“36 stories that prove citizen journalism matters.” By Katie Hawkins-Gaar, CNN | Wed April 3, 2013 )

When we talk of  ’participatory journalism’ we mean that ‘CitJos’ work alongside traditional media. They are not here as a replacement model, but to complement the changing media industry. Of the 100,000 citizen stories submitted to CNNiReport.com in 2012, they used 10,789 –having vetted them first.

I just interviewed the creator of a leading citizen journalist outfit in South Asia, and he stressed the importance of community guidelines, and careful design.

Citizen journalism, and the power of citizen voices is a big section in my book, Chat Republic.

 

And then life threw me a lesson plan

For more than a year, I have been making a transition from corporate communications to education. I have been given an opportunity to be a computer teacher at an elementary school in Scottsdale, Arizona.

It’s an amazing time to be joining a profession that’s getting lots of attention. And scrutiny. From the recent schoolteachers’ walkout in Chicago, to the just out Nations Report Card, among others, the story is not exactly cheerful.

Meanwhile, as knowledge acquisition is moving an 120 miles-per-hour, pedagogy is ambling along.  I can see this through the lens of our two children, as new engagement tools emerge, and curricula change. Analog classrooms are trying to adapt to digital natives. Britannica now has an app for the iPad and other tablets. Classrooms are being ‘flipped.’ We can’t continue to do the same old, same old.

If there’s a simple lesson plan for my career, it’s this: push students to the edges. Focusing on ‘core’ areas, but also widen the aperture. Knowledge of ‘computers’ without context of where they are used, is meaningless. Often it’s the topical things we introduce in class that make planned (not canned) lessons relevant. One study last year found that students who did “science-related activities that are not for schoolwork” performed higher.

TO KICK OFF, I re-positioned the computer class as a Technology and Computer Lab, in which students will engage in subjects from space exploration to search engines.

Being the school’s robotics coach helps. This is a program established by the FIRST Lego League. Students can step out of their comfort zone and take risks, even while engaging their math and design skills.

Each day, the lens zooms in and widens…

 

 

Social Media and innovation surge in Sri Lanka

(This post is being updated)

Today in Colombo the tech and business community attended Social Media Day, a Mashable-coordinated event, worldwide in which 511 cities participated

Two days ago, they held another parallel event known as Refresh Colombo.

One of the organizers noted that the hash-tag #SMDayCMB, which had begun trending regionally (as a ‘tailored trend’) validated the fact that there was a highly engaged community now. Speaking of the community, it’s got the right volatile mix for innovation. One newspaper reported, it was a confluence of “hackers, bloggers, coders, geeks and geek lovers, journalists, techies, entrepreneurs and venture capitalists.” Note: the absence of one group here – politicians. In post-war Sri Lanka, steering clear of politics appears to be a well-honed skill.

One of the highlights was a video-link up with Jehan Ratnatunga in California. Jehan is the person behind the comic YouTube skits. Fittingly (for this social media savvy audience) he explained how he landed a job with YouTube because of his hobby.

Watch this presentation by two of the smartest young entrepreneurs who understand not just technology, but how grass-root change and politics works at a fundamental level.

Watch the whole thing (it’s 25 minutes) because the best discussion is toward the end.

More coverage of event

• Read the report by Hiyal Biyagamage at Ceylon Today
• Read blog post by Ami Amarasinghe, who heads digital media at O&M, Sri Lanka
• Read: a blog post about the event, by Chamindra Hettitantirige

 

Our Web. Our Conversation. Our House Rules

The 'shape' of our Internet

It’s not everyday you get an email from Vnt Cerf, a.k.a. the father of the Internet.

His email yesterday read: “You spoke out and showed that, when we stand together, we can prevent bad policies from hurting the Internet. You proved we can stop something, but now it’s time for us to start something.”

He was probably referring to my joining in on the online petition in January, in support of massive, worldwide protests against SOPA and PIPA. Some 7 million people signed that petition. Apparently such widespread laws could ‘break’ the Internet.

Now, since there is talk of a renewed attempt to get those laws passed (read the recently published White House Intellectual Property Report) Vint is calling for you and me and your next-door who walks around with her face buried in her tablet, to do something about it.

The newly worded act talks, among other things (such as fear of China) that “U S innovation and creativity (needs to be) protected around the world and allow Americans to do what they do best—out-innovate, out-compete, and continue to lead in the global marketplace in this decade..” yada, yada, yada.

We’ve heard this blathering before. Funny how other nations are out-innovating, out-competing, and out-thinking us –sans such laws.

Vint makes a good point. It’s not enough for us to be always reacting  to legislation. We ought to be demonstrating to the people pushing for these laws that the value of openness outweighs  the value of putting handcuffs on every node of the Net.

The call to action is a tad too simple, if you ask me. It is a web site called Start Something. Basically you are asked to complete the sentence “The Internet is the power to…” You could have your say on Twitter, Google or Facebook.

I am not convinced that adding to the noise as to what the Internet is, will make the lawmakers do a double take. The content creators of this world, the thought-leaders, and social media evangelists ought to come up with a deeper, richer conversation.

What would you do? 

 

Wikipedia’s ‘truth’ formula needs tweaking. But by whom?

There’s has been a great discussion going on about what it takes for someone to edit an article on Wikipedia. I recently received an invitation to a survey of communicators on my experiences with editing wiki entries. Apparently this is connected to a point raised by Phil Gomes of Edelman Digital, who brought this up, creating a Facebook group to think it through. The group is called CREWE –which stands for Corporate Representatives for Ethical Wikipedia Engagement.

The story of who could edit Wikipedia goes back some two years, when Timothy Messer-Kruse tried to edit an article, and was rebuffed –scolded, really — by Wikipedia’s editors.  Read his article here. Messer-Kruse is an author of several books, including one on race relations. In other words, he’s not someone who just popped by Wikipedia and had an ax to grind.

Prior to that, there were more egregious cases where vandals, and  ’trolls’ changed biographies of people or created conflict within the editors.

Fast forward to what CREWE is proposing. There’s a task force of communicators from IABC and PRSA looking into Wikipedia’s policies. I was asked to join, and gladly agreed.

If you are interested in following this development, join the Facebook group. I also came across this page  that summarizes what Wikipedia expects of editors.

• Subjects require significant coverage in independent reliable sources.
• Your role is to inform and reference, not promote or sell.
• Write without bias, as if you don’t work for the company or personally know the subject.
• State facts and statistics, don’t be vague or general.
• Take time to get sources and policy right and your content will last.
• Be transparent about your conflict of interest
• Get neutral, uninvolved editors to review your content
• Work with the community and we’ll work with you.
• Communicate, communicate, communicate.

It’s more complicated than this, trust me, but it’s a start. There’s a line on this page that states “Be patient and open to cooperation: no one here is out to get you.” But hearing about some folk’s experiences, it sure feels like a tough space to operate in.

There’s also a page on Wikipedia that states Wikipedia is about verifiability, not truth. But there are other nuances, such as NOR – No Original Research– and Be Bold to master if you want to craft Wikipedia article that adheres to its formula for wiki truth. Worth reading, if your organization expects you to monitor and create content.

 

Slow news costs lives! But does it always inform?

In 1815, more than 2000 people died at the Battle of New Orleans. Two weeks before. a peace treaty had been signed between Great Britain and the United States at the Treaty of Ghent.

But information had not still reached the US –it took two weeks for the news of the treaty to travel from Belgium.

But there’s an interesting counter to why slow news could be good news.  Some trends are not understood by the hourly trickle of news updates, as Alan Durning writes. He cites big issues such as pollution and urban sprawl as examples where slow news provides deeper knowledge of underlying issues. He uses a great quote from Ben Hecht to define this:

“Trying to determine what is going on in the world by reading newspapers is like trying to tell the time by watching the second-hand of a clock.”

 

A smarter Easy Button called Twine!

John Kestner reminds me of Steve Wozniak. He’s always tinkering with a gizmo that could potentially change lifestyles, even incrementally.

There was the Tableau, a coffee-table-like device that was a connected dashboard for your home. Basically an ‘anti-computer experience’.

There was his digital wallet –not a new idea, but it was packed with easy-to-figure out features. You could see his ideas here.

But this latest one, also developed at the MIT lab with co-inventor David Carr, is called Twine. It is a potential killer app, to use the term a bit loosely. It is, in their words, a way for people who don’t know how to program or solder, to be able to listen in on your (digital and analog) world, and talk to the web.

John and David are looking for funding, and on Kickstarter, have already raised over $556,00. Take a look, listen to the simplicity of how it works. I’m not saying all of us want to be this connected, or need to talk to the web.

BUT, if this is just the first iteration, it could end up simplifying anything from digital due diligence (painstakingly carried out with expensive software), to becoming security sensors (miniaturized and embedded in shipment containers). Or, who knows it could be a plug and play box from Best Buy that makes the average soccer mum –the ones who don’t yet know PHP or HTML5– less complicated.

If only there was an Easy button for raising capital!

Twine : Listen to your world, talk to the Internet from Supermechanical on Vimeo.

 

Since students are digital, are classrooms too analog?

I just spoke to a parent of a student, frustrated that the standard in a so-called ‘high achievement’ school seems to be dropping. The unspoken question seems to be “why are schools still stuck in the Reading, Writing, “Rithmetic rut?” Or, as some wonder, why are schools not educating the whole child?

A reports earlier this month in TIME magazine, Why it’s time to Replace ‘No Child Left Behind’ is enough to make one agitated!

Many studies say that rut in question, is an obsessive exam mentality that needs an overhaul. School systems have become fixated with preparing children to pass exams, but don’t have the resources to prepare them for the other exam out there –the exam known as Life! Which is exactly what that parent was anxious about.

US policymakers have been alerted to this. A recent Harvard study of student achievement on global perspective (EducationNext.Org) found that unless we fix math and reading skills, the outlook in the global economy looks grim.

Not that this is exclusively an US problem.

Europeans, too are worried. A recent study on how education and training is meeting the needs of the digital world and the European economy (‘The Future of Learning: Preparing For Change’) say that schools need to make a fundamental shift if Europe is to remain competitive.  Students will need to be competent in “problem solving, reflection, creativity, critical thinking, learning to learn, risk-taking, collaboration, entrepreneurship.”

Should we take our curriculum back to the drawing board?  Should we redesign the classroom?

Yes, but... If there are is one thing I am frustrated about, it is the rush to plunk computers in front of students, and think this will solve all our problems. The argument goes like this. Our kids are digital natives, so getting them to take down notes on ruled paper, and listen to a teacher is not the best way to engage them.

I work in digital and analog environments, and have been a big advocate of bridging the gap between these two realms. That does not mean replacing one with the other. A tablet will not automatically make a child collaborative and yearn for deeper knowledge, just as (to paraphrase an old saying) owning a library card will not automatically make a person well read. Preparing students for a 21st century workforce requires us to make them much more than just digital. The European JRC European Commission study calls for education to be more “personalized, collaborative, and informalized.” One could write an entire paper on these three areas.

Sure let’s redesign the classroom, but let’s not discount the importance of a value added teacher who brings extra-curricular knowledge into his/her material. In fact, the term ‘High Value Added Teacher’ is now being used by one Harvard study –see video below.

Also, on a more optimistic note, there’s a great experiment about  ’Active Learning Classrooms’ worth watching. I like how it is not just the students, but the teacher who is adapting to the new learning classroom as well. Inspiring video!

 

Will tablets and smart phones kill conversations?

A few weeks back, I passed a sad tableau of an Asian family: a dad and two sons waiting for Mum outside a Chinese grocery store. All three of them were silently thumbing away on their iPhones. In cars, in waiting rooms, the tablet and the smart phone has become the new baby sitter.

Over the past five years, having reported social media’s many benefits I often have to step back and wonder about what it means to be too much digital.

We have become so used to being ignored while having a conversation with someone with a Blackberry that we sometimes take it for granted.

It’s not just an etiquette problem as some have alerted us to in the past few years. It’s a social problem that will have deeper ramifications -too much ‘media’ perhaps - as we marvel at how connected we are.

It generates caricatures such as this and this.

• Smart phones don’t automatically make us smarter. (Perfectly captured in that Geico commercial that poses that rhetorical question.)
• Likewise one more screen in the home won’t make us better informed. While we do see attempts to engage students better using tablets, social media and other digital platforms, parents and educators need to add some caveats. Teaching children media literacy would be a start.

There is a connection between learning to have ‘conversations’ and learning how to learn by deconstructing information presented –a.k.a. discourse analysis. I am planning to connect my Robotics class with a class in Thailand, soon, and have given much thought to the balance of a traditional class with a digital experience where students will talk to each other with and without digital devices. More on this later.

I will leave you with two great pieces :

• “Tablets are good, content is better, and teachers are the best.”
• How the iPad2 will revolutionize education – Fast Company‘s feature from last year

Enjoy! And do send me your thoughts, comments.

 

Online Privacy for the rest of us

If you didn’t see the blackout yesterday in protest of the Online Privacy Acts going through the House of Representatives and Senate (known by their acronyms SOPA and PIPA) it’s time to pay attention.

It won’t be trampling on the Wikipedias and the Facebooks of this world alone. Google, Reddit, and Craigslist, WordPress, Mozilla, and O’Reilly also protested the acts.

As Shel Holtz rightly noted in a great insightful piece, SOPA threatens much of the content residing on websites of organizations “as long as it resides on a .com, .org or .net domain. All it takes is for a user to upload a video, a photo or a presentation that violates someone’s copyright—even if it’s someone singing a cover of a song at a party—and under SOPA, Internet service providers could be ordered to block the domain name.”

Even those involved in advertising and SEO work.  Even Higher education! Syracuse University’s School of Information Studies, according the ReadWrite Web.

I just submitted an article for publication on infographics, so this one caught my eye. It summarizes the issue well. But…. does that mean this blog too could come under scrutiny by the SOPA police?

If you care about having your voice heard, you can sign the petition here.

Updated: The House of Representatives statement on the blackout, says that this was a Wikipedia ‘publicity stunt.’ In a press release (responding to the claim that some organizations had dropped their support of SOPA) it stated that ““Contrary to critics’ claims, SOPA does not censor the Internet.”