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Starting at 10 am today, I wil be interviewing Steve England, of NewMediaMarketing.
Steve’s got an interesing background in marketing, and I like to think of him as one of the smartest cross-over marketers in the Valley. What’s a ‘cross-over’ marketer?
I’ll let him explain when we get started.
I’ll let you into something else. I plan to get Steve to demo how easy it is to implement a Quick Response tag in your marketing. Be prepared to use your smart-phone!
Note: I will live-blog the interview here.
————- TWITTER INTERVIEW —————
AF: Welcome Steve England @englandsc Glad you were able to make it. Let’s try to keep this moving fast since we’ve got a lot to discuss.
SE: Thanks for the opportunity @heyangelo
AF: @englandsc Tell us about how you got into digital marketing, having started out as a Print guy — in the ‘dead tree communications’ business
SE: englandsc I was always about technology and how I could impact consumers more effectively through communications. Print was just a pathway at the time.
SE: My degree is in Visual Communications…social and mobile fall into that channel.
SE: @englandsc Visual Communications? Most people think of it as putting ink on paper. You’ve moved past that. Is paper obsolete? Or…
SE: @heyangelo We can make better use of paper by integrating with newer technologies at the same time.
AF: @englandsc Tell us about NewMediaMarketing and the awesome product – Quick Response Tags. People’s eyes glaze when I mention this.
SE: @heyangelo New Media Marketing is an Integrated Marketing agency specializing in channel optimization and focused on growing Mobile opps
SE: @heyangelo Quick Response Tags “QR Codes” are the answer bringing print to life simply by taking a snapshot of them with your Mobile Camera
AF: @englandsc I will have to ask you to explain ‘Channel optimization’ with a for instance –but I have a quick question before that
AF: @englandsc Steve, is this a good example of how a tag could be used? Sans paper most of the time… http://bit.ly/4Cmuvh
SE: @heyangelo Great example, any form of visual communications can benefit from the QR Codes with unlimited possibilities as the result.
SE: @heyangelo QR Codes allow a Marketer to deliver unlimited amounts of information to anyone through the simple SNAP-A-TAG interface
AF: @englandsc And where could someone find out more about a Snap-a-tag interface ?
SE: @heyangelo New groups form online daily in support of the tech. Feel free to follow me here for all breaking news. Also follow MicrosoftTAG
SE: @heyangelo QR Codes, TAGS will play an important role in Green Initiatives going forward through print, online and Mobile communications
AF: @englandsc Did you see today’s story about the NFL going paperless with tickets? Have the Coyotes heard about QR tags? http://bit.ly/obTKI
NMM: RT @heyangelo @englandsc Steve, is this a good example of how a tag could be used? Sans paper most of the time… http://bit.ly/4Cmuvh
SE: @heyangelo Most important factor when using QR Codes is the consumer experience and the message or call-to-action in the marketing piece
SE: @heyangelo successful marketing is also dependent on unified message within multiple communication channels and convenience to the consumer
AF: @englandsc Let me ask you to demo a tag. Could you point to one, and explain –stepwise –how it works?
SE: @heyangelo on your mobile device go to Http://snapatag.mobi this will walk you thru quick one-time install so you can snap Microsoft TAGs
AF: @englandsc So it’s a download for Blackberry, iPhone or Windows Mobile. And then?
SE: @heyangelo Once you have the app installed you can scan and activate the content behind any TAG. Also see www.beetagg.com as another version
SE: @heyangelo You can find TAG on my Twitter home, my email signature, any of my communication collateral, each results in a unique experience
AF: @englandsc I can see these QR tags on business cards, train stations and cereal boxes. Simplified, mobile pull marketing, finally!
SE: We have examples of video content, Phone numbers, Vcards, microsites, game pieces, surveys, location based maps…it’s endless.
SE: @heyangelo 80% of web-enabled phones can use some version of the QR Codes. More phones are shipped direct from the factory pre-installed.
SE: @heyangelo once you have the app, launch, activates your camera, position over any TAG, SNAP and you’re taken to unlimited possibilities.
AF: So a customer snaps a tag, using a camera, will it directly connect him/her to digital content?
SE: anywhere a user has web connectivity they’ll have access to content linked to that TAG. That content can be changed anytime.
AF: Is Beetag a competitor to Microsoft’s tag?
SE: BeeTagg has a less distinct appearence in their QR Codes than MicrosoftTAG but they result in the same type of experience.
SE: @heyangelo visit our website and discover how the NFL, NHL, NBA and MLB will all be influenced by this technology, SNAP our TAG and see how.
AF: @englandsc Apart from sports, is anyone in the sustainability space aware of the this new form of marketing?
SE: Thanks for the opportunity to share our thoughts on how we’ll all be communicating much sooner than expected. Watch for TAGS!
AF: Great chatting, Steve! I always learn so much from you. Where can someone find one of your demos?
SE: Checkout www.Greennurture.com they have implementation launching. Using QR Codes is a Global inititive with our full support.
SE: Demos are updated frequently on our website. you can also follow @Newmediamarket or find us on LinkedIn for SlideShare content.
AF: I still like to have a T-shirt with a customized tag! http://bit.ly/4Cmuvh Maybe we should wear some to @podcampaz
Today will be the 5th Twitter interview in the series I have been conducting over the past few months.
This one will be interesting to IABC members, particularly, since I will be talking to the co-authopr of a just-published book, International Communications Strategy. The book has won a major award.
Silvia Cambié is a cross-cultural communicator and journalist, and advises clients on strategic communication, stakeholder relations and social media.
As the formayt goes, I will conduct the Twinterview via Tweetdeck, and live post the Q and As here. It begins at 10 am, Pacific.
Let’s get started. Some basic housekeeping matters:
I will be using the tag #hoipolloi to make it easy for followers.
AF: @XCulture Good morning (or evening for you?) Silvia. Thanks for agreeing to this interview.
SC: @heyangelo Good evening from rainy London. You are welcome. Looking fwd to your questions
AF: @XCulture For those who don’t know you on my blog, describe who you are and what you do –you could take 2 tweets #hoipolloi
SC: @heyangelo Cross-cultural communicator , journalist. Used to cover Eastern Europe. Worked for international trade associations. #hoipolloi
SC: @heyangelo Founded London-based Chanda Communications. Advise clients on international comms, social media and the female economy.
AF: @XCulture Journalist, too? We need to pick up on that since we have so many journalism-related issues today I’m v interested in #hoipolloi
SC: @heyangelo Sure, Angelo. Any time #hoipolloi
AF: @XCulture What got you into publishing the book? Was there a book lurking inside your head? #hoipolloi
SC: @heyangelo #hoipolloi Got the idea in Eastern Eur. I believe cross-cultural comms is essential for real economic progress and peace
AF: @XCulture #hoipolloi You have one awesome co-author. How did you find her? Tell us a bit about who she is
SC: @heyangelo #hoipolloi I met Yang-May through City Women’s Network where I served as a board member. http://bit.ly/Nf1e9
SC: @heyangelo #hoipolloi YM is a blogger and a writer. Born in Malaysia . Is the best co-author ever! So well organised… it’s almost scary.
AF: @XCulture #hoipolloi Let’s talk about the book. With the rise of globalization & offshoring what’s the new comm mindset we need to have?
SC: @heyangelo #hoipolloi Communicators need a new set of skills to be able to interpret complexity and deal with ambiguity
SC: @heyangelo #hoipolloi Communicator of the future will need to be an integrator able to aggregate info and understand new cultural settings
AF: @XCulture #hoipolloi The word ‘control’ has got a bad rap. With orgs so decentralized, and no one in control, is it a recipe for disaster?
SC: @heyangelo #hoipolloi We believe in a new approach to leadership. Integrative Thinking developed by Roger Martin of @rotmanschool
AF: @XCulture #hoipolloi Sounds a lot like integrative decision-making –something we promote -if I may shamellessly plug http://bit.ly/36l3Nv
SC: @heyangelo #hoipolloi Sure go ahead. I love a good plug! Particularly if it supports Integrative Thinking!
SC: @heyangelo #hoipolloi Replacing control with leadership models able to integrate different cultural elements http://bit.ly/NjdOG
AF: @XCulture #hoipolloi We tend to take digital access to content for granted. What would we be shocked at to find in other countries?
SC: @heyangelo #hoipolloi The story is actually quite different! China is no. 1 in terms of on-line content creation! http://bit.ly/1Q6K6f
AF: @XCulture #hoipolloi Most people may not have even heard of QQ. Twice the size of FB? We are cultural frogs in the well, I suppose
AF: @XCulture #hoipolloi To return 2 journalism. You speak of new forms in your book. What are they and why should we pay attention?
SC: @heyangelo #hoipolloi Am great believer in the power of participatory journalism http://bit.ly/UmgLt http://bit.ly/30d1Y7
AF: @XCulture #hoipolloi Great post. FutuRoom? Cafes to chat with journos? Is this in the book? Maybe Spot.Us will be interested
SC: @heyangelo #hoipolloi http://bit.ly/1s2OpQ And We can’t expect people to get their info from the media any longer
AF: @XCulture #hoipolloi I’m going to do something different in this Twinterview, and bring someone else to join the conversation…
AF: @fusionview @xculture #hoipolloi Welcome Yang-May. Glad you were able to join
SC: fusionview @heyangelo #hoipolloi Exciting having YM joining us from the bus! BTW Which bus?
AF: @XCulture #hoipolloi @fusionview Now that I have both authors, I have 2 start by asking u both the story behind your Twitter handles
YM: @heyangelo #hoipolloi Fusion View like fusion food. East & West. I’m from Malaysia, now in London. Name of my blog FusionView.co.uk
SC: @heyangelo #hoipolloi It was actually YM to come up with XCulture as a name for my blog on cross-cultural comms http://bit.ly/yHuPm
AF: @XCulture @xculture #hoipolloi Fusion, cross-culture, collaboration, IABC… I can see a great thread here –great material for the CW blog
AF: @fusionview @xculture #hoipolloi Yang-May, could you talk of a great example (in the book or otherwise) on the interactive use of the web?
SC: @heyangelo @fusionview #hoipolloi Yes, I guess that’s what IABC is all about
AF: @XCulture #hoipolloi Could you tell us an example of cross-cultural use of the interactive web –from the book or elsewhere?
SC: @heyangelo #hoipolloi I love the story of the multicultural YouTube Symphony Orchestra http://bit.ly/DZZuM
AF: @XCulture #hoipolloi So… communications is like an orchestra. Does it need someone to wave the baton, however? Who might he/she be?
SC: @heyangelo #hoipolloi Someone able 2 create a connection that leads 2 sharing. Someone with high cultural sensibility
SC: @heyangelo #hopolloi Yes, it is overstated. Sharing is the name of the new game.
AF: @XCulture #hoipolloi On your blog, you address digital activism in S. America. What’s your take on how the web is empowering people?
SC: @heyangelo #hoipolloi Chile has some great examples re. digital activism. So refreshing! http://bit.ly/4gxgwD
AF: @XCulture #hoipolloi For some it might be unsettling, not refreshing. Could you explain what happened there?
SC: @heyangelo #hoipolloi I also believe that part of the role of comms is 2 unsettle people… get them thinking. Anything but the status quo
AF: @XCulture #hoipolloi Great definition! Be unsettling. Be the catalyst. Be heard
SC: @heyangelo #hoipolloi I love Be Usettling. We should put it on a T-shirt
SC: @heyangelo #hoipolloi People got 2gether online 2 boycott pharmacies in Santiago accused of collusion. Used FB and Google 2 organise it
AF: @XCulture #hoipolloi Finally, back 2 the book: $40 is apretty steep price http://bit.ly/r6zgk Give us 2 reasons 2 beg/borrow/steal /buy it
SC: @heyangelo #hoipolloi Helps communicators 2 function in the Flat World. Has unique case studies gained from broad network of global contacts
AF: @XCulture #hoipolloi Thanks so much for your time, Silvia (and Yang-May if you are online) Good luck on the book. I see it’s won nominated for an award!
SC: @heyangelo #hoipolloi Thanks to you, Angelo. The book has been nominated for the FT Goldman Sachs Business Book of the Year Award.

Welcome to the fourth ‘Twinterview’ here at HoipolloiReport, and welcome to Jessica Hansen, who’s agreed to participate / be grilled in this compressed, live format.
Today I am conducting a Twinterview –Twitter Interview– with marketing guru, podcaster, and now author af an upcoming book, 









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