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When life gives you lemons, don’t taint your lemonade, bro!

09 Feb

Maybe the headline to this post ought to be “Why editors make poor marketers.”

The Virginian-Pilotblew it” as its editor said, apologizing for the error. No small typo, this. They printed an entire story, photos and all, with a wrong headline claiming the Colts beat the Saints! The apologies were profuse:

But then the editor added this:

We did remake the page for those who want to buy a Sports front suitable for framing. Just go to here to order it.”

The comeback from some readers was predictable! One reader wrote:

“Your paper makes a HUGE error and I am supposed to pay you $79 for a corrected framable(yes I am a Saintas fan)version! … The Virginian-Pilot, Toyota and the Chinese drywall manufacturers should go into business together, you all would be very succesful.” Ouch!

To use the editor’s own word — for the poor marketing ploy, not the headline error, “as far as errors go, this was a whopper.”

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Posted by on February 9, 2010 in Buzz, Journalism

 

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